Shipping policy

Order Processing

• All products are made-to-order.
• Orders are usually processed and sent to production within 2–5 business days after purchase.
• Once your order is shipped, you’ll receive a tracking number by email.

Estimated Shipping Times

Shipping times vary depending on the destination and the print provider. Typical delivery times are:

• United States: 3–7 business days after production
• Canada: 5–10 business days after production
• Europe: 5–10 business days after production
• Rest of World: 7–20 business days after production

Please note: these are estimates, not guarantees. Delivery times may be affected by holidays, customs, or unforeseen carrier delays.

Shipping Costs

Shipping costs are calculated at checkout and depend on the product type, quantity, and destination.

Multiple Packages

If you order multiple items, they may ship separately depending on which print provider fulfills the product. You’ll receive tracking numbers for each package.

Delays & Issues

We are not responsible for delays caused by the shipping carrier, incorrect addresses provided by the customer, or customs processing times.

If your order is lost in transit or arrives damaged, please contact us at heartlandbrandingc@gmail.com with your order number and photos (if applicable), and we’ll work with our print partners to make it right.